Privacy Policy
Nawal Jewellery Trading LLC is committed to respecting and safeguarding your privacy. We deeply value the trust you place in us and take our responsibility to protect your personal information seriously. This Privacy Policy explains the types of information we may collect through our website and App, the purposes for which we may use and share this information, and the measures we take to secure it. Additionally, it outlines how you can access, manage, and control your information in relation to our marketing communications and other activities.
By submitting your personal data to us, you consent to the collection, processing, storage, and protection of your data in line with applicable laws and the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not provide us with any personal information. Should you choose to refuse or withdraw your consent, or if you decide not to provide the necessary personal data, please be aware that this may impact our ability to deliver some or all of our services effectively.
If you have any questions or comments regarding this policy or suggestions to improve its quality, please email info@nawal.com
- Collection of Personal Data
1.1. Information You Voluntarily Provide:
To access and utilize our services, including placing orders through our website or app, you are required to provide personal information such as your first name, last name, email address, postal address, and phone number. Please note that payment information is not processed, visible, or stored by us. Instead, it is securely handled by our payment processing partner, PAYTAP, based in Dubai, United Arab Emirates.
1.2. Information We Automatically Collect When You Use Our Site:
In addition to the information you voluntarily provide, we automatically collect data regarding your interaction with our site. This includes details such as your browsing preferences, the pages you visit, your order history, and the IP address of your device. Additionally, if you use third-party services integrated into our site (such as Google Maps™ or YouTube™), be aware that these third-party companies may also collect personal data, including your location and usage preferences. We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.
- Use of Your Personal Data
Your personal data is kept strictly confidential and used solely for maintaining and managing our commercial relationship with you. Nawal Jewellery Trading LLC utilizes the information you provide to facilitate various business functions, such as processing orders through our Site or App, managing contest entries, and supporting interactions with our Customer Service.
Additionally, we may use this information to communicate with you, conduct surveys, or suggest services that may be of interest to you, including those offered by our partners. You have the option to opt-out of such communications at any time. To do so, you can follow the opt-out instructions provided in our communications, adjust your user preferences on our Site, or contact our Customer Service team directly.
The data we collect about your behavior on the Site is used to enhance and personalize your experience, ensuring that our services better align with your expectations.
- No Disclosure of Personal Data
Your personal data is only transmitted or communicated to third parties:
- If this is necessary to achieve shipping, storage, or other purposes for which you have freely provided it to us,
- You have previously consented,
- If necessary for billing purposes,
- When the law or a court order requires it, or
- In the case of the sale of our business activity.
- Please note that when you publicly share information, it can be indexed by search engines.
- Cookies and Tracking Technologies
To improve your experience on our website or App and to enable specific features, we utilize cookies on various pages. Cookies are small files stored on your device that hold certain settings and data exchanged with our system via your web browser. You have the option to decline cookies by adjusting your browser settings; however, please be aware that this may restrict access to some of our services.
The cookies we use do not link to any identifiable individual. Each cookie is assigned a unique identification number, and we do not use this number to connect your personal data. We do not collect personal details such as your name or other identifying information through cookies. Instead, cookies provide us with anonymous data, such as which pages of our Site have been visited and how users interact with them.
- IP Address Usage
Every computer or device connected to the Internet is assigned an IP (Internet Protocol) address. IP addresses are typically allocated in blocks assigned to specific countries, regions, and cities, which can indicate the geographical location from which a device connects to the Internet.
To ensure proper functionality of our website and services, Nawal Jewellery Trading LLC collects and retains a record of your IP address(es). This information helps us monitor and maintain the performance and security of our website. However, we do not use IP addresses to personally identify users or track individual browsing behavior beyond what is necessary for site functionality and security.
- Use of Analytics and Advertising Technologies
To enhance our services, Nawal Jewellery Trading LLC utilizes Google Analytics™ technology, provided by Google Inc., based in the UAE. Google Analytics™ is a web analytics service that helps us understand how you interact with our Site. This tool employs cookies to gather anonymous data and generate reports on the usage of our Site, without identifying you personally to Google. Information collected by these cookies, including your IP address, may be transmitted to and stored on Google’s servers in the UAE. If you prefer not to have Google Analytics™ track your visits, you can install a browser add-on designed to disable Google Analytics™.
Additionally, Nawal Jewellery Trading LLC uses the advertising features of Google Analytics™ and Facebook™, which include the use of advertising cookies to enable functionalities such as remarketing (e.g., displaying ads via AdWords™ on the Google™ Display Network).
For further details about Google and advertising cookies, please refer to Google’s website. You can manage advertising cookie settings through Google Ads or use the Network Advertising Initiative tool to opt-out. By continuing to use our Site, you consent to the processing of data collected about you as described above and in accordance with the Privacy Policies of Google™ and Facebook™.
- Your Data Rights
In accordance with data protection legislation, you have the right to access the personal data we hold about you at no charge. If you find that any of this data is inaccurate or incomplete, you can request corrections or deletions. To update your data, simply log in to your account, navigate to your profile, and make the necessary changes. If you wish to request the deletion of your data, please contact us at the address provided below.
Please note that we may be required to retain certain data for transactional or legal reasons (such as providing after-sales service for products you have ordered or complying with legal obligations). In such cases, we will retain your data only as long as necessary and will delete it once the legal requirements or transaction purposes are fulfilled.
We reserve the right to deny requests that are repetitive, require unreasonable technical efforts (such as developing a new system or making fundamental changes to existing practices), or are otherwise impractical.
For any data access, correction, or deletion requests, please send your request by post to:
Nawal Jewellery Trading LLC
64761, UAE, Dubai
Or by e-mail to:
Ensure that your request includes clear identification information so we can process it effectively.
- Data Protection Measures
We take the protection of your personal data seriously and employ appropriate technical and organizational measures to safeguard it from unauthorized processing. Your data is handled with the utmost confidentiality by authorized employees of Nawal Jewellery Trading LLC. We ensure that all necessary precautions are taken to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Handling of Misuse and Security Concerns
In the event of misuse of our Site or if there is suspicion of criminal activity, we may analyze personal data to address such issues. If necessary, we reserve the right to forward this data to the competent authorities or relevant third parties to ensure compliance with the law and to protect our services and users.
- Age Restrictions
Our websites are not intended for users under the age of 18. We do not intentionally collect personally identifiable information from individuals under 18 years of age. If we discover that we have collected personal information from a user under this age without the necessary consent from a parent or guardian, we will promptly take steps to delete such information from our records.
- Policy Updates
Nawal Jewellery Trading LLC retains the right to amend this Privacy Policy at any time and at its discretion. Any modifications will be posted on this page as soon as they are made. The updated provisions will become effective immediately upon publication. It is your responsibility to periodically review this Privacy Policy to stay informed of any changes.
- Data Retention
We will retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, including addressing queries, resolving issues, enhancing and developing new services, and complying with applicable legal requirements. Specifically:
Log-in Information: Retained as long as your user profile remains active.
Communication Data: Retained for up to 5 years following your last interaction with us.
Once your personal data is no longer needed, we will securely destroy, delete, or anonymize it.
- Data Protection
For any inquiries regarding the use, modification, or deletion of your personal data, please contact us:
Nawal Jewellery Trading LLC
Phone:
E-mail: info@nawal.com
Website: https://nawal.com.tr