CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
This clarification text has been prepared by NAWAL JEWELLERY TRADING LLC (“Nawal / Company”) to fulfill the Company’s obligation to inform you, pursuant to the Law No. 6698 on the Protection of Personal Data (Personal Data Protection Law) and related legislation, due to the personal data obtained during purchase transactions made on Nawal INTERNET PLATFORMS, and it is presented for your information.
Method and Legal Basis for Processing Your Personal Data
Your personal data will be processed electronically and physically based on the legal grounds specified in Article 5(2)(c) of Personal Data Protection Law, which states that “it is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract”; Article 5(2)(ç), which states that “it is mandatory for the data controller to fulfill its legal obligation”; Article 5(2)(e), which states that “data processing is mandatory for the establishment, exercise, or protection of a right”; and Article 5(2)(f), which states that “processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.”
Purposes of Processing Your Personal Data
The personal data obtained will be processed by Nawal solely for the purposes of fulfilling legal obligations.
This clarification text has been prepared to inform you about the use of your personal data if you wish to become a member of the online sales site, www.nawal.com (the “Site”), or make purchases on the Site. The necessary measures for the security of the information and transactions you provide are taken by our company or the information technology systems we utilize, in accordance with the nature of the information and the relevant legislation, through appropriate technical and administrative methods.
Clarification Text
Below is the clarification text regarding your personal data processed by Nawal in its capacity as the “data controller” under the relevant law.
Which Personal Data Do We Process?
| Type of Personal Data | Content |
|---|---|
| Identity | Name-surname, gender, Turkish Republic ID number, date of birth, signature information |
| Contact | Phone number, full address, email address |
| Financial | Credit card information, payment details, bank account number, receipt details, debt/receivable info |
| Legal Transactions | Correspondence with authorized persons, institutions, or organizations, case files, legal requests |
| IT | IP information, online platform access records, membership details, username/password, device info |
| Customer Transactions | Requests, complaints, offers, order details, purchase history, delivery and invoice details |
| Marketing | Preferences, habits, targeting information, customer satisfaction details |
| Special Categories | Personal data subject to your specific request |
| Visual and Audio Records | Call center recordings, audio recordings |
| Other | Measurements for custom products, marriage anniversary/special date information |
How Do We Collect Your Personal Data?
At Nawal, we collect your personal data through:
- Information you provide during membership registration or purchases on our site,
- Data recorded during the use of internet and communication devices (fixed/mobile) or mobile applications,
- Shopping, payment, delivery, survey responses, and transactional activities conducted on our site,
- Information provided during phone communications.
Your personal data is processed in accordance with the legal grounds stated in Article 5 of Personal Data Protection Law, without requiring your explicit consent under the following conditions:
- If explicitly stipulated by law,
- If processing is necessary for the conclusion or performance of a contract to which the data subject is a party,
- If processing is mandatory to comply with legal obligations,
- If processing is mandatory for the establishment, exercise, or protection of a right,
- If processing is necessary for the legitimate interests of the data controller, provided that it does not harm fundamental rights and freedoms.
Purposes of Processing Your Personal Data
We process your personal data for the following purposes:
- Resolving your issues or complaints and communicating with you when necessary,
- Fulfilling our legal obligations and providing information to authorized institutions and organizations,
- Using your identity, contact, and invoice details for legal disputes or potential disputes,
- Conducting membership registration processes,
- Carrying out marketing, promotions, campaigns, or sending special offers and communications based on your preferences and habits.
Parties to Whom Your Personal Data May Be Transferred and Purposes
Your personal data may be shared within the limits of the “Purposes of Processing Personal Data” with:
- Domestic and international business partners, suppliers, affiliates, shareholders, and group companies,
- Audit firms, payment providers, legally authorized public institutions, and private legal entities.
Your Rights Under Personal Data Protection Law
Under Personal Data Protection Law and applicable regulations, as a data subject, you have the right to:
- Learn whether your personal data has been processed,
- Request information if your data has been processed,
- Learn the purpose of processing and whether it is used in accordance with that purpose,
- Know the third parties to whom your data has been transferred domestically or abroad,
- Request correction of incomplete or inaccurate data,
- Request deletion or destruction of your data,
- Object to any result derived from the processing of your data,
- Demand compensation for damages arising from unlawful processing.
You can contact us through the communication channels specified on our website to exercise your rights.
For further details, please visit https://iys.org.tr or contact us at Nawal.